1. Data Controller
The data controller responsible for your personal data is:
Angelucci Logistics S.r.l.
Via della Logistica 42
00148 Roma RM, Italy
Email: [email protected]
VAT: IT09274561003
We take the protection of your personal data seriously and are committed to processing it in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Italian privacy legislation.
2. Data We Collect
We collect personal data in the following circumstances:
Contact Form: When you submit an enquiry via our website, we collect your first name, last name, email address, phone number (optional), company name (optional), selected subject, and the content of your message.
Shipment Tracking: When you use our tracking tool, we log the tracking number entered and the date and time of the request. No personal identification is required for basic tracking.
Client Accounts: When you become a client, we collect business and billing information including company name, registered address, VAT number, authorised contact persons, and payment details.
Website Analytics: We collect anonymised usage data including pages visited, session duration, device type, and general geographic region via a privacy-preserving analytics tool that does not use cross-site tracking or persistent identifiers.
- Identity data: name, job title, company name
- Contact data: email address, telephone number, postal address
- Transaction data: shipment records, invoices, payment history
- Technical data: IP address (anonymised), browser type, pages accessed
- Communications data: enquiry content, email correspondence
3. Purposes and Legal Basis for Processing
We process your personal data only for specified, explicit, and legitimate purposes:
Responding to enquiries — Legal basis: Legitimate interest (Art. 6(1)(f) GDPR). We process contact form data to respond to your request and provide the information you have asked for.
Contract performance — Legal basis: Performance of a contract (Art. 6(1)(b) GDPR). When you engage our services, we process your data to fulfil our contractual obligations, including shipment management, invoicing, and client support.
Legal compliance — Legal basis: Legal obligation (Art. 6(1)(c) GDPR). We retain certain records to comply with accounting, tax, and transport regulatory requirements.
Marketing communications — Legal basis: Consent (Art. 6(1)(a) GDPR). If you have opted in to receive our newsletter or service updates, we will process your email address for this purpose. You may withdraw consent at any time.
Website improvement — Legal basis: Legitimate interest (Art. 6(1)(f) GDPR). Anonymised analytics data is used to understand how visitors use our website and improve its functionality.
4. Data Retention Periods
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Contact enquiries: Data submitted via the contact form is retained for 24 months from the date of submission, or for the duration of the resulting client relationship, whichever is longer.
Client records: Shipment records, contracts, and billing data are retained for 10 years from the date of the last transaction in compliance with Italian tax and accounting regulations.
Marketing communications: Email addresses collected for marketing purposes are retained until consent is withdrawn, and are deleted within 30 days of a withdrawal request.
Website logs: Server access logs are retained for 90 days for security and technical purposes, after which they are permanently deleted.
Following the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents recovery.
5. Third-Party Sharing
We do not sell, rent, or trade your personal data to third parties. We share data only in the following limited circumstances:
Service providers: We engage third-party processors to support our operations, including cloud hosting, email delivery, and accounting software. All processors are bound by data processing agreements requiring GDPR compliance.
Logistics partners: To fulfil shipment contracts, we share relevant consignment information (consignee name, delivery address, contact phone) with contracted carrier partners and customs agents. These parties act as data processors under our instruction.
Legal requirements: We may disclose personal data to competent authorities when required by law, court order, or to protect the rights, property, or safety of our company, clients, or the public.
International transfers: Some of our service providers may process data outside the European Economic Area. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses adopted by the European Commission.
7. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): You may request a copy of the personal data we hold about you, along with information about how it is processed.
- Right to rectification (Art. 16): You may request that inaccurate or incomplete personal data be corrected.
- Right to erasure (Art. 17): You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent.
- Right to restriction (Art. 18): You may request that processing of your data be restricted in certain circumstances, such as while a dispute is being resolved.
- Right to data portability (Art. 20): You may request a copy of data you have provided in a structured, machine-readable format, or request that it be transferred directly to another controller.
- Right to object (Art. 21): You may object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.
8. Contact and Complaints
For any queries regarding this Privacy Policy or our data processing practices, please contact us:
Privacy Enquiries — Angelucci Logistics S.r.l.
Via della Logistica 42
00148 Roma RM, Italy
Email: [email protected]
If you are not satisfied with our response or believe we are processing your data in a manner that does not comply with GDPR, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali):
Garante per la protezione dei dati personali
Piazza Venezia 11, 00187 Roma, Italy
Website: www.garanteprivacy.it